Two friends call with heartbreaking news—news that will change their lives. And as a “word” person, I’m profoundly aware of how inadequate words are at such times. In fact, offering comfort can be as much about what we don’t say as what we do. An obstetrician friend told me that during his first year of medical practice, he sat with his first couple to lose a baby—this one died at twenty-three weeks. Feeling at a loss for words, he sat in silence and wept with them. When they thanked him later for saying just the right words, he wondered aloud “What words? I didn’t say anything?” Then he realized…precisely. “The…