• Engage

    Cruise Ships, Roller Coasters, and Attitudes

    Last month, an engine fire disabled the cruise ship Carnival Triumph in the Gulf of Mexico. Almost no electricity, only one working elevator, and worst of all, a handful of working toilets for 4000+ people. Crew members handed out bio-hazard bags to set inside trash cans as ad hoc commodes, then collected them from hallways. Suddenly, the luxury vacation turned into a nightmare for a lot of people, especially those on the lowest floors and those in inside cabins. No one had any control over their circumstances. They only had control over their attitudes. Some screeched their rage at Carnival, threatening that they would “own” the company after their lawsuits…